Shipping policy
🚚 Shipping and Delivery Policy Processing Times Handling time: 1 to 3 business days (Monday through Friday) to prepare and ship your order. Please note that processing does not take place on weekends or holidays. Daily cutoff time: Orders placed after 5:00 PM (Eastern Standard Time - New York) or over the weekend (Saturday and Sunday) will be processed the following Monday. Delivery and Transit Times Transit time: Once the order has shipped, the delivery time is 5 to 12 business days. Deliveries take place Monday through Friday. Shipping address: Orders are shipped directly to the address provided at the time of purchase. Tracking: You will receive a tracking number by email as soon as your order has officially shipped.
⚠️ Important information: Delivery may be delayed due to unforeseen factors such as carrier issues, customs delays, or incorrect address information. In the event of an issue, our team is ready to help and provide you with updates.
🌍 Shipping Fees and Zones Shipping fees: We offer free shipping on all orders. All our products are delivered at no extra cost, and no minimum purchase is required. Shipping zones: We currently ship only to the United States.
✏️ Modifying or Cancelling an Order You can modify or cancel your order within 24 hours of your purchase by contacting us directly at support@bassux.shop. Once your order has shipped, no further modifications or cancellations can be made.
📦 Order Confirmation and Tracking For every order placed, you will receive: A purchase confirmation email. An email containing your unique tracking number as soon as your package leaves our warehouses. You can check your delivery status in real time at any time using the tracking number provided.
Our Shipping Partners We work exclusively with the most reliable carriers in the United States to ensure your package arrives safely: USPS UPS FedEx DHL